Return Policy

1. Return Eligibility

Items are eligible for return if they meet the following criteria:

• Return request is initiated within 30 days of delivery
• Items are in original condition with tags attached
• Items are unworn, unwashed, and unused
• Original packaging is included
• Items are not damaged or altered

2. Items Not Eligible for Return

The following items cannot be returned:

• Underwear, lingerie, and intimate apparel
• Personalized or custom-made items
• Items damaged by customer misuse
• Items worn or washed
• Items without original tags or packaging
• Sale items marked as "Final Sale"

3. How to Initiate a Return

To return an item, follow these steps:

1. Contact Us: Email us at info@realroyalsuccese.com with your order number and reason for return
2. Get Approval: We will review your request and send you a return authorization number
3. Pack Item: Package the item securely in its original packaging
4. Ship Item: Send the package to our return address (provided with authorization)
5. Processing: We will process your return within 5-7 business days of receipt

4. Return Shipping

Return shipping costs are the responsibility of the customer, unless the return is due to our error (wrong item sent, defective product, etc.). We will provide a prepaid return label for returns due to our error.

5. Refund Process

Once we receive and inspect your returned item, we will:

• Process the refund to your original payment method within 5-7 business days
• Send you an email confirmation of the refund
• Refund the full purchase price (excluding original shipping costs unless return was due to our error)

6. Exchange Policy

We offer exchanges for different sizes or colors of the same item, subject to availability. Exchange requests must be initiated within 30 days of delivery. Additional charges may apply for size/color differences.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@realroyalsuccese.com with photos of the damage. We will arrange for a replacement or full refund at no cost to you.

8. Wrong Item Received

If you receive the wrong item, please contact us immediately. We will arrange for the correct item to be sent and provide a prepaid return label for the incorrect item.

9. Return Address

10. International Returns

International returns are accepted following the same guidelines. Customers are responsible for return shipping costs and any applicable customs duties. Please ensure proper documentation for customs clearance.

11. Questions or Concerns

If you have any questions about our return policy or need assistance with a return, please contact us: