1. Shipping Methods
We offer the following shipping options:
Standard Shipping
Delivery Time: 5-7 business days
Cost: ₹99 (Free on orders over ₹999)
Available nationwide
Express Shipping
Delivery Time: 2-3 business days
Cost: ₹199
Available in major cities
2. Processing Time
All orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Orders placed after 2 PM IST will be processed the next business day. You will receive an email confirmation once your order ships.
3. Delivery Areas
We currently ship to:
- All major cities and towns in India
- Remote areas may take additional 2-3 days
- Some areas may have restricted delivery options
- International shipping available on request
4. Order Tracking
Once your order ships, you will receive a tracking number via email and SMS. You can track your package using our website or the courier company's tracking system. We use reliable shipping partners including Blue Dart, DTDC, and India Post.
5. Delivery Attempts
Our delivery partners will make up to 3 attempts to deliver your package. If all attempts fail, the package will be returned to our warehouse. You may be charged additional fees for redelivery or package return.
6. Cash on Delivery (COD)
Cash on Delivery Available
COD is available for orders up to ₹5,000 in select areas.
COD Charges: ₹50 additional fee
Please have exact change ready for delivery.
7. Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delays or delivery failures due to incorrect addresses. If a package is returned due to an incorrect address, reshipping charges will apply.
8. Shipping Restrictions
Some items may have shipping restrictions:
- Fragile items require special handling
- High-value items may require signature confirmation
- Some areas may have delivery restrictions
- Holiday seasons may have extended delivery times
9. International Shipping
International shipping is available on request. Please contact us at info@realroyalsuccese.com for international shipping rates and delivery times. Customers are responsible for any customs duties, taxes, or import fees.
10. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will work with our shipping partners to resolve the issue and provide a replacement or refund as appropriate.
11. Holiday Shipping
During holidays and festivals, delivery times may be extended. We will notify customers of any shipping delays during these periods. Plan your orders accordingly to ensure timely delivery.
12. Contact Information
For shipping-related questions or concerns, please contact us:
Email: info@realroyalsuccese.com
Website: realroyalsuccese.com
Business Hours: Monday-Friday, 9 AM - 6 PM IST
Response Time: We typically respond within 24 hours